A fix has been implemented and we are monitoring the results.
Posted May 20, 2020 - 10:02 PDT
Update
We are continuing to investigate this issue.
Posted May 20, 2020 - 10:01 PDT
Investigating
We changed some settings in Amazon Web Services with the intention of improving performance, but it is clearly leading to issues. We're looking into it.
Posted May 20, 2020 - 09:39 PDT
This incident affected: Web App, iOS App, Android App, and Desktop App.